Your Privacy
Merchantmace Limited (Trading As the-knitwear-shop.com) are totally committed to protecting the privacy of our site visitors and customers. The Merchantmace Limited directors & staff are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose any information about our customers to third parties except where it is a necessary part of providing a service to you (e.g. arranging for a product to be sent to you) or instructed to by law.

Your Consent
We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party without your permission. If you have purchased from our store, subscribed to one of our newsletters and entered any of our competitions, or advised us of your e-mail or postal address we may occasionally update you on news and special opportunities via e-mail & post. We will not engage in telephone sales.

Communication & Marketing
By becoming a member of the-knitwear-shop.com and providing Merchantmace Limited with your email, postal address, telephone number you consent to receive communication from us about our latest products and special offers which we think may be of interest to you. The information will not be passed to any third party and, therefore, no correspondence will be received from any third party.

Opting Out of Communication
All the-knitwear-shop.com members have the option to opt-out of receiving marketing communications from us. If you do not wish to receive marketing (emails or postal) from us we recommend you opt-out.

Site Statistics
We may disclose aggregate statistics about the number of visitors to our site or number of purchases made on the site as required by our investors. An independent measurement and research company, gathers data regarding the visitors to our site on our behalf using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors' screen settings and other general information. Merchantmace Limited uses this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users. No personal information that can be used to identify you is gathered by the cookies and embedded code.

Checking your Details
If you wish to verify the details you have submitted to Merchantmace Limited you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information - write it down and keep it somewhere safe.

What are Cookies?
A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit the-knitwear-shop.com, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

Contacting us
We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement please do not hesitate to contact Mr Michael Whatmough, a director of Merchantmace Limited, who will be delighted to answer any questions you may have.

You can either contact e-mail Michael

Or, write to us at:
Mr M Whatmough

Merchantmace Limited

50 Market Street

Marple

Stockport

Cheshire

SK6 7AD

United Kingdom